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Personal Health Center
Telehealth Services

989-269-3315

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The Personal Health Center understands life is busy and sometimes it is hard to physically come to an appointment. We are excited to offer Telehealth services for clients who meet the eligibility requirements. 

What is telehealth?

​Telehealth is a way to visit with a healthcare provider from any place-you don’t go to a clinic. Your visit is done by phone, computer or tablet. Telehealth visits are not recorded. During the visit, it is possible that your healthcare provider may determine that you still need to come into the clinic for further assessment.

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Appointments that are eligible to be scheduled as a telehealth visit include:

  • Oral contraceptive (this includes patches and rings) rechecks, refills, and general counseling

  • General reproductive health counseling

  • Established client annual exams (unless there is a client concern, need for clinical breast exam, or need for pap smear)

 

For client annual exams, we ask that the client provide a recent blood pressure reading (this may be self-reported by utilizing a home blood pressure monitor or a commercial monitor at an external location, i.e. a pharmacy) and a current weight.

 

Sexually active women under 25 should get tested annually for chlamydia and gonorrhea. Women 25 and older should get tested annually if they have risk factors, such as having new or multiple partners, or a partner with an STI.

 

Clients NOT eligible for telehealth appointment with NP include:

  • New clients

  • Having symptoms potentially related to reproductive health; unusual vaginal bleeding, discharge or other vaginal/pelvic discomfort which would require a physical exam

  • Other symptomatic complaint such as a breast lump

  • History of an abnormal pap where a repeat screening is needed

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Preparing For Your Upcoming Visit​

​​Complete the required forms below at least 2-3 days prior to your scheduled visit​​​​​

Decide on a location for your visit that is private. 
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  • Due to the personal nature of a reproductive health visit, we want to ensure you are comfortable answering questions honestly and are able to ask any questions you may have.
  • Verify that the location you plan to have the visit from has reception that will allow for a live video chat.
  • ​If you choose a vehicle as your location, you CANNOT be driving while completing your visit.​​​​

Frequently Asked Questions

How can I be tested for an STI if I have a telehealth visit?

You can stop into the health department to provide a urine sample at your convenience. We are open Monday through Friday 8-4, but do close from 12-12:30 daily for lunch. It’s as simple as asking for a staff member of the Personal Health Center when stopping at the front desk.

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Is it really necessary to be tested for an STI every year?

Because many STIs don’t have noticeable symptoms, you should get tested every year if you are under 25 or have risk factors. It is important to detect infections early to prevent unknowingly passing them on to partners and to prevent long-term health problems like pelvic inflammatory disease in women, infertility, and becoming more susceptible to other infections.

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How do I get my pills if my visit is virtual?

If you have insurance, we can send a prescription in to your pharmacy of choice. If you do not have insurance and typically get your pills from our agency, we can prepare them for you to pick up at a time that works for you.

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What if I don’t want to get my own blood pressure reading?

If you need to stop by our agency to pick up your pills or provide a urine sample for STI testing, we can get a blood pressure reading and weight for you at that time.

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What happens if I have poor reception and cannot access the telehealth platform?

If, during your visit, the video chat is not working or not working well, we can instead complete the visit by phone call alone.

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How long will my telehealth visit be?

The time that you spend talking with our practitioner will vary based on visit type, and if you have specific questions or concerns you want to discuss. We allow up to 30 minutes per visit on our schedule, but typically a telehealth visit will be approximately 15 minutes.

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Recognizing and Addressing Intimate Partner Violence

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Common signs of abusive behavior in a partner include:

  • Telling you that you never do anything right.

  • Showing extreme jealousy of your friends or time spent away from them.

  • Preventing or discouraging you from spending time with others, particularly friends, family members, or peers.

  • Insulting, demeaning, or shaming you, especially in front of other people.

  • Preventing you from making your own decisions, including about working and attending school.

  • Controlling finances in the household without discussion, such as taking your money or refusing to provide money for necessary expenses.

  • Pressuring you to have sex or preform sexual acts you're not comfortable with.

  • Pressuring you to use drugs or alcohol.

  • Intimidating you through threatening looks or actions.

  • Insulting your parenting or threatening to harm or take away your children or pets.

  • Intimidating you with weapons like guns, knives, bats, or mace.

  • Destroying your belongings or your home. 

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 Additionally, even one or two of these behaviors in a relationship

is a red flag that abuse may be present.

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